Category: Announcements

Discover how Charlotte Mecklenburg Library successfully migrated to Polaris 7.8, enhancing service delivery, literacy programs, and community outreach through modern, staff-friendly tools. Learn more in our upcoming webinar.

Discover what’s new in Polaris 7.8 – a user-driven library software update focused on smarter workflows, mobile access, and streamlined operations. Learn more, explore key enhancements, and register for the upcoming feature overview webinar.

Discover how four innovative libraries are using Vega Interact SMS notification feature to improve patron communication and engagement. Learn more about the benefits of Vega Interact SMS notification module.

Discover what’s new in Sierra 6.4 from Innovative, a Clarivate company – featuring Rapido Consortial integration, expanded patron services, staff productivity enhancements, and a seamless path to Vega Mobile Worklists. Learn how community – driven updates are shaping the future of library technology.

Helen Plum Library renews with Innovative, continuing a decade of trusted service with Sierra library technology.

TNRL partners with Clarivate to enhance digital services and patron engagement. Explore how we are transforming library experiences.

PrairieCat chooses Vega Mobile to boost patron access across 138 libraries. Discover how your library can go mobile too.

Bloomfield Township Public Library now offers SMS notifications through Sierra 6.3, enabling real-time text alerts for patrons. Discover how this built-in feature streamlines communication and boosts library efficiency.

See why Lithgow Public Library chose Vega Mobile as their trusted partner to reinvent the patron experience.

Library success starts with engaged patrons. Explore how technology can energize your library to thrive as pillars of growth, connection and opportunity in a digital-first world.

Cass District Library boosts engagement with Polaris and Vega Discover. Discover how unified library technology can transform your library.

Discover how Springfield-Greene County Library empowered staff and enhanced patron experience by transitioning to Vega WebBuilder.

Vega Discover hits 100 million+ searches, discover why leading libraries trust us to deliver the ultimate catalog experience.

Discover how Central Coast Libraries, Australia’s sixth-largest public library system, enhanced operations and patron engagement with Polaris ILS and Vega Discover from Innovative, a Clarivate company.

Discover key takeaways from our latest Polaris ILS webinar featuring real-world insights from public librarians. Learn how Polaris streamlines operations, enhances patron services, and empowers library staff. Read the full recap and see how your library can benefit.

Northern Waters Library Service expands its tech offerings by implementing Vega Discover and Vega Mobile alongside Sierra, delivering a modern, unified experience to patrons across Northern Wisconsin.

Thank you for joining IUG 2025! Stay connected and keep the conversation going – follow us for more updates!

The IUG 2025 Executive Leadership Panel reinforced Innovative’s commitment to libraries, Sierra, Polaris, and community-driven innovation.

Discover the latest updates to Sierra and Polaris, including web-based system administration, enhanced patron notifications, and automation – part of Innovative’s commitment to continuous improvement.

Streamlined library management with linked accounts, personalized recommendations, and seamless access for patrons and families.

Learn how you can transform resource sharing with easy access, streamlined workflows, and lower costs in your consortium.

Explore how AI is transforming libraries by enhancing engagement, streamlining operations, and driving innovation for libraries.

Innovative, from Clarivate, showcases Mobile Worklists at IUG 2025, demonstrating how libraries can streamline workflows with real-time updates, mobile circulation, and seamless Sierra integration – coming soon to Polaris.

Boost library funding with Vega Donate—an all-in-one platform for seamless donations and branded merchandise sales.

Innovative, from Clarivate, partners with Recollect to revolutionize digital collections for public libraries. Discover how this powerful integration enhances digital asset management, storytelling, and discoverability of historical and cultural materials.

IUG 2025 is officially underway! Join library professionals for insightful sessions, product roadmaps, and discussions that shape the future of library technology.

Allen County Public Library Enhances Services with Polaris & Vega

Learn how Rochester Hills Public Library modernized its digital experience with Vega LX, creating a seamless and personalized patron journey.

Discover how Ypsilanti Public Library enhanced efficiency and community service with Polaris Integrated Library System. Learn about its intuitive features and flexible web interface for staff and patrons.

See how Innovative’s analytics solution helps libraries gain real-time insights to boost patron engagement and optimize services.

Read more about Suffolk Cooperative Library System choosing Vega Discover as their discovery layer and their new kids catalog!

Nogales Santa Cruz County Public Library is upgrading to Polaris and Vega Discover, enhancing service for its vibrant community. Learn more about this transformation.

Discover Sierra’s 2024 updates, including Sierra 6.3, unlimited Web access, and Dial-a-Story. See how the IUG and Idea Exchange shape our roadmap and explore library success stories.

Learn from Eleanor Crumblehulme’s journey, explore valuable resources, and see how you can get involved. Join us in Denver for IUG 2025!

Celebrate a year of innovation with Innovative! Explore powerful new features and award-winning solutions.

New Sierra 6.3 release includes Sierra SMS Integration, New Load Table Editing Platform, Support for Home Pickup Logic via Sierra API, and more.

Discover the tools that real librarians say simplify tasks, enhance services and empower their library team.

Transform your library’s communications and elevate the patron experience with Innovative Phone Alerts for your Polaris library patrons.

Long Beach Public Library will migrate from Sierra to Polaris as they refresh their toolset and add Vega Discover.

Dr. Steve Albrecht, an expert in library safety, recently joined Innovative for a webinar on steps libraries can take to maximize safety

Innovative celebrates library marketing each November, and this list of resources can help any library optimize their marketing efforts.

We’re proud to celebrate four Innovative libraries as 2024 ULC Top Innovators – libraries dedicated to learning, connection, and growth.

Learn more about the Innovative Users Group (IUG) with this interview with outgoing chairman Wes Osborn and his successor, Jeff Campbell.

The Texas library is enjoying Innovative solutions for library management, patron discovery and event management

The latest release of the award-winning ILS includes improvements to further empower users

Innovative™, part of Clarivate™, is proud to share that the Surprise Public Library System in Arizona celebrated one year of successful activities and events with the Vega™ Program library event … Continued

Submissions are being accepted now for the Innovative Users Group 2025 conference

Innovative is proud to participate in the Fall Conference for Chief Officers of State Library Agencies (COSLA), in Huntsville, Alabama.

Innovative is attending several industry events and hosting webinars and training in the coming months

Vega WebBuilder, previously known as Vega Promote Web, is now available to make it easy for libraries to build a website

Clarivate conducted a survey of over 1500 librarians to determine what’s important to them now and in the coming years

Weber County Library introduces Vega Program for event and room booking management

The Ontario library has adopted Vega Program for event management and Vega Discover as their online catalog

The Innovative Mobile patron library app will soon support push notifications for circulation notices for Sierra and Polaris libraries

The Ontario library will migrate from Sierra to Polaris as they refresh their toolset

Libraries in Dodge, Ozaukee, Sheboygan, and Washington Counties are planning their events with Vega Program

Library consortia can now use LX Starter to send modern email notices branded for each consortium member

The NYC library is using LX Starter to send and manage email notices to cardholders

The Massachusetts library system chooses to stay with the Sierra ILS after a thorough RFP process.

The top-tier consortium is the first LX Starter beta partner to use the email notification tool for consortia patrons

Have you ever faced issues related to stress, anxiety, or burnout while working at a library?   If so, or if you are not sure but you care about your personal … Continued

Bringing together Ohio’s public and academic libraries’ platforms to enhance and streamline customer-centric library resource sharing

This Pennsylvania Library System is using the email marketing tool to inform their community about library events and offerings.

Innovative and Baker & Taylor released an enhanced integration between Polaris and Title Source 360 to streamline the materials ordering process.

Vega Discover new releases include Section 508 accessibility compliance, user experience improvements, location facet preferences, and more.

Vega Promote has fresh new email templates with over 100 professionally-designed, customizable email marketing templates for libraries added.

If you’re interested in improving the data-driven decision-making at your library through better reporting and analytics, then you may be interested in our recent webinar on Expanding Your Library Analytics … Continued

The Missouri library uses Vega Program to help organize and publicize library events, register for these events and book meeting rooms.

Features include enhanced scoping, improvements to the Admin App, and support for MacOS Sonoma

The Illinois library will be adopting Polaris and Vega LX solutions

The latest release of the website building solution offers more integration with tools in Vega LX, including content showcases, Search and more

Clarivate is launching its first Voice of Customer survey of 2024 on May 21.

Innovative became a part of Clarivate two years ago—an organization that recognizes the vital role libraries play in helping to shape the future.

You can use Vega Library Experience (LX) modules to feature curated content on the library website, Discover homepage, email and more

Harvest OAI-PMH metadata to include your digital collections in Vega Discover

The spirit of community, collaboration, and celebration prevailed at the Innovative Users Group (IUG) Conference March 25-27, in Detroit, MI.

The latest release has enhancements to Leap’s technical services functionality, new and updated vendor integrations and more

The Michigan library makes use of the email marketing program to elevate patron engagement

Innovative, part of Clarivate™, is proud to unveil its redesigned website, marking a significant milestone in our long-term brand migration strategy and unwavering dedication to our Think forward™ ethos. Designed … Continued

Innovative, part of Clarivate™, celebrated the IUG 2024 Hackathon by awarding ”Best of Show” to Scott Murray of the Saskatchewan Information and Library Services Consortium (SILS) for his hackathon project, … Continued

Innovative libraries can now add new ProQuest content subscriptions to new or existing library software agreements

Developments for LX Starter, Vega Discover, and Vega Promote provide consortia with more roles and permissions, and give member libraries shared access to community engagement tools

New Vega LX developments focus on a seamless library experience ecosystem for library operations and community engagement

At the 2024 Innovative Users Group conference, Innovative shared insights into working projects to assess generative artificial intelligence for library solutions

Innovative will participate and present at IUG 2024 in Detroit, Michigan as the conference gets underway

Libraries have options for custom homepages and catalogs tailored to specific collections and audiences

The Virginia library has expanded its Vega LX portfolio to its web presence

The IUG and Innovative are using a new member-exclusive enhancement process

Allen County Public Library will be talking about their experience using Vega Promote Web to build library websites

This Leap Year we are celebrating the 10-year anniversary of Leap, the web-based staff interface

The LibraryIQ solution offers real-time data and actionable insights for libraries across multiple areas

The Michigan library’s website is now running on Vega Promote Web, a bit ahead of schedule

The Arizona library system is upgrading their library system to Polaris with Vega Discover

The 2024 Innovative Users Group Conference is being held in Detroit, Michigan, on March 25-27

There is a new online option for Load Profile Training available for Sierra and Millennium users

Library marketing experts shared practical and inspiring tips at Innovative-hosted events

Maisam Nouh, Technical Solution Consultant at Innovative, previously worked at The Ferguson Library in CT.

The New Jersey consortium will offer Polaris, Vega Promote, Vega Discover, Vega Program, and Innovative Mobile

Innovative products earned three platinum awards and a gold award from LibraryWorks’ tenth annual Modern Library Awards (MLAs).

LX Starter is the modern, visually rich email notification platform for Sierra and Polaris libraries

Innovative’s new website solution makes it easy for libraries like Sullivan County Public Library to modernize their website and connect with its community

Librarianship at Innovative, TikTok at the library, and more of Innovative’s top stories of 2023

The cutting-edge library brings their discovery into the modern era

Libraries are testing themed catalogs in Vega Discover in anticipation of general release

Clarivate library workflow solutions elevate the user experience for library staff and patrons

Innovative’s resource sharing platform is being updated worldwide

With greater support for authentication options and loan rules, Sierra 6.1 prioritizes user security

The Central Arkansas Library System contracted with Boyette Strategic Advisors to quantify the library’s economic impact

The latest iteration of the Sierra staff mobile app supports scanning RFID tags

Innovative’s new website solution is propelling libraries like Allen County Public Library forward to reach and inform their communities in a modernized way.

The Michigan library is using Innovative’s event management tool

Illinois State Senator Laura Murphy and Chicago Public Library Commissioner Chris Brown discussed book bans

The Michigan library has a new way to view and sign up for library events

Submissions are being accepted now for the Innovative Users Group 2024 conference

Polaris 7.5 includes options for multiple pickup locations at each location, a new Damaged status, and more

Innovative will be attending the New South Wales Public Library Association’s SWITCH Conference in Penrith, Australia, November 14-17

Innovative’s suite of solutions to provide cutting-edge tools to library users in the greater Ypsilanti area

Innovative hosts Illinois State Senator Laura Murphy and Chicago Public Library Commissioner Chris Brown

The Ohio library system selects new community engagement tools for discovery, web presence, events management, and mobile patron access

Innovative, part of Clarivate™, is pleased to participate as an exhibitor at the LIANZA Conference held in Christchurch, New Zealand October 31-November 2, 2023.    “We’re excited for this opportunity to … Continued

Innovative is an exhibitor at the CILIP Libraries Rewired Conference at tech venue CodeNode, London on November 10, 2023.   

The Nebraska library selects the event management and room booking tool engineered specifically for libraries

Improving efficiencies and achieving more unified workflows with cloud-based Ex Libris Alma and Ex Libris Primo, both part of Clarivate

The New Jersey library selects Innovative products to upgrade their library management system

Vega Promote Web empowers libraries to easily create and manage their digital presence for enhanced patron engagement

“Patrons and staff have found it very easy to use, and a big improvement on the previous registration experience we gave them.”

Innovative, part of Clarivate, hosted a webinar with Emily Jackson of Dallas Public Library about TikToks for the library

Your place to share, comment on and vote for what you’d like to see next in Innovative products

The Canadian library selects a new ILS and community engagement tools for discovery, email marketing, events management, and website building

A milestone achievement for the new tool that modernize how libraries communicate with patrons

Vega Program is the latest Vega LX tool to be selected by Sullivan County Public Library

Vega Promote Web is designed to make building and maintaining library websites easier than ever.

The Louisiana library chooses to adopt the event management system built for libraries.

Duke Extends Relationship with Ex Libris for Library Management & Collaboration

Public libraries do a great job organizing summer reading programs, and Vega LX can help spread the word

LX Starter provides an extension of the ILS to generate modern, personalized, and designed email notices and communications.

The Maricopa County Library District unifies resources of 14 libraries via MAX, a new INN-Reach resource sharing network

Create an exciting and interactive interface with the new user experience from Innovative Mobile Library App to boost community engagement

The new Sierra version includes support for SAML login, OAI-PMH harvesting, and screen readers

Innovative will be present at the Clarivate booth 1811 at the American Library Association conference in Chicago, June 22-27

International libraries are welcome to begin implementation of LX Starter for circulation notices

Professor and author Orly Lobel shares a pragmatic approach to assessing new technologies and uncovering the potential for a better future

Library staff and Innovative and Ex Libris personnel gathered in Phoenix and Los Angeles

Libraries can engage patrons with customized homepage designs for specific audiences, including a Kids Catalog

Innovative will be at the CLA Annual Conference in Sacramento at Booth 102

Innovative will be attending the NJLA Annual Conference in Atlantic City, Booth 210

Libraries can customize an engaging and informative Vega Discover homepage with user-friendly designs to promote resources, events, and showcases.

The storied Indiana library joins the Innovative family

The new solution gives libraries autonomy when building and managing their website including ready-to-go design templates and page components

Innovative participates in the return of the in-person IUG conference

The storied Illinois library continues its history of innovation by choosing Vega Discover

Libraries from the first waves of implementation have begun using LX Starter for patron notices

The New York Public Library joins 60 other libraries in using Vega Discover by Innovative.

The Indiana library selects the modern discovery tool from Innovative

Libraries can customize an engaging and informative Vega Discover homepage with user-friendly designs to promote resources, events, and showcases.

Libraries can boost patron engagement across communities by enabling local languages and dialects in Vega Discover

The award-winning library makes the Innovative ultra-modern discovery tool available to the residents of New Haven, Connecticut.

Since 2021, Miami-Dade Public Library System has been a member of the Innovative Development Partner program, working behind the scenes with developers on Vega Discover.

The latest release of the award-winning ILS includes features to make Leap the go-to for day-to-day technical services tasks

New integrations include additional vendor metadata record imports for eContent vendors.

The Alabama-based public library will provide Vega Discover to help its community find the right library resources.

These new vendor integrations empower library staff in their efforts to provide a holistic experience for libraries and their patrons. 

Join the Innovative Users Group Annual conference in Phoenix May 10-13 for presentations and library-focused events.

Join us April 27, 2023, at 8 am PDT for an insightful webinar hosted by University of San Diego Warren Distinguished Professor of Law Orly Lobel as she explores the potential of promoting diversity and inclusion through design.

The newly formed library system will officially launch with Innovative solutions this summer.

Review and learn about the dozens of features and developments made to Vega Promote in 2022.

Learn about important upcoming dates and download our Idea Lab FAQ today.

Innovative, part of Clarivate, is proud to announce that Henderson County Public Library in Kentucky has selected Vega Discover as their new discovery tool. Henderson County Public Library (HCPL) has … Continued

North Canton Public Library has chosen to upgrade their discovery layer to Vega Discover.

Re-discover the enhancements, features and advancements made in Vega Discover throughout 2022 in one place.

The New York-based library system becomes the first in the region to gain access to Vega Program’s comprehensive event programming tools.

Idea Exchange will be replacing Idea Lab for submitting, refining, and voting on ideas for new features.

At the start of the new year, we’re looking back at the most accessed resources and articles on iii.com.

On December 14, 2022, Innovative experts hosted an informative webinar detailing LX Starter’s features, roadmap, and library requirements.

Innovative products received three platinum awards and two gold awards from LibraryWorks’ ninth annual Modern Library Awards (MLAs).

The award-winning Michigan library has selected Vega Discover as its new discovery tool.

Another public library will bring Vega Discover’s modern, intuitive interface to their patrons.

Librarians submitted ideas and voted on improvements that will be added to Polaris.

Academic libraries took the lead in selecting new features that will be added to Sierra.

Residents across seven counties in Southeast Oklahoma will have access to the ILS and discovery layer from anywhere, at any time.

Elkhart Public Library in Indiana selects Vega Discover for their next discovery platform.

The Pennsylvania consortium will be using Polaris and Vega Discover across the 17-member library district.

All month long, Innovative, part of Clarivate, will be sharing insights, tips, tricks, and expertise around the important topic of library communications.

Four employees share their insights on how their work as librarians informs their roles at Innovative, part of Clarivate.

Independent research conducted by Witt Associates, LLC explores the continuing evolution of library usage during the global pandemic.

The New York-based, 65-member consortium will use Polaris as their Integrated Library System and Vega Discover as their discovery layer.

Innovative, part of Clarivate, announces that Sierra 5.5 is in general release, offering improvements to libraries using Sierra.

The Innovative Product team invites you to participate in our new Sierra Idea Lab challenge: Academically Speaking

The Innovative Product team invites you to participate in our new Polaris Idea Lab Challenge: Analyze This!

The integrated library system gains long-anticipated customer-facing enhancements and new staff workflows.

South Ayrshire Council recently began offering Vega Discover to members as their ILS discovery layer for catalog searches and exploration.

These Innovative library organizations have selected Vega Discover as their ILS discovery layer.

These libraries have selected Vega Discover as their ILS discovery layer.

Learn more about LX Starter—a modern approach to circulation and account-related email communications.

The Michigan-based consortium has chosen Polaris ILS, Vega Discover, Vega Promote, and Vega Program.

Innovative, part of Clarivate, is pleased to announce that the consortium comprised of Solano County Library, Benicia Public Library, and St. Helena Public Library in California has selected Polaris as … Continued

Vega Promote provides staff with easy-to-use digital marketing tools designed with libraries in mind.

Electronic & Digital Content Management (EDCM) automates processes and gets eContent into the hands of patrons sooner.

This launch features central office support for shared eContent accounts, and allows members to create unique, branded URLs for their collections.

Select partners will begin using the new approach to handling automated email circulation notices.

Visit booth 2507 to meet our team, and to learn more about Innovative solutions.

Designed for libraries, Vega Program takes the stress and complexity out of event coordination and room management.

Designed with libraries in mind, Vega Promote enables staff to manage a full breadth of email marketing campaigns.

The Innovative Product Team invites you to participate in the Second Quarter 2022 Idea Lab Challenge: All Together Now!  How can it be easier for Sierra or Polaris to make batch … Continued

The Innovative Product Team invites you to participate in the Second Quarter 2022 Idea Lab Challenge: All Together Now!  How can it be easier for Sierra or Polaris to make batch … Continued

Innovative, part of Clarivate, is proud to announce the release of Polaris 7.2.

This modern telephony service offers outbound and inbound messaging for patron notifications and library announcements.

From April 5-8, library professionals from across the globe attended the 30th annual gathering of the Innovative Users Group (IUG). Out of an abundance of caution, this celebration was hosted … Continued

Innovative, part of Clarivate, recently announced that all current Sierra and Polaris ILS customers will soon gain access to a modern approach to handling email circulation notices—at no additional cost—through … Continued

Mobile Worklists 4.3 introduces support for checking out materials to patrons.

Author and self-described adventure junkie Susan Lacke wrote in her 2019 memoir Running Outside the Comfort Zone: An Explorer’s Guide to the Edges of Running that, “Finding the perfect training … Continued

Innovative is proud to announce that Mobile Worklists 4.2 is now available!