Hosting. Focus on patrons, not on downtime.

Advantages of the AWS Platform

The AWS platform is one of the most respected and secure data centers in the world and provides unique advantages.

• Elevated security with AWS Provisioning.
• Enhanced compliance with AWS Provisioning.
• Faster provisioning services shrinking GO LIVE schedules.
• Enhanced Monitoring to proactively address solution performance issues.

Your Library’s Data Remains Private and Secure

Innovative leverages built-in encryption in transit, virtual private networks, and enterprise level backups within the AWS cloud to keep your data isolated, safe, and secure.

• Per Amazon’s data privacy policy, Amazon will not access Innovative customer data. And per Innovative’s Information Security Management System (ISMS), we grant access to data only as needed and to authorized personnel.
• By implementing the AWS hosting solution in multiple locations worldwide, we’re able to meet the geographically-specific privacy requirements of various regions.
• To ensure our customers’ ILS systems remain secure, we monitor and track the certifications* AWS holds to ensure physical security is upheld in the cloud.
• Remember, we’re hosting only your ILS data, not your entire data center.

We Spot Issues Before They Impact Our Customers

Our APN Technology Partner status affords us tools and features to see and monitor exactly what’s happening in the AWS environment. Features include log aggregation options, streamlining investigations, and compliance reporting, all with alert notifications.

We Provide the Highest Level of Service

Configuration and maintenance are included, and proactive performance monitoring and tuning around-the-clock come standard. If we’re migrating your ILS from an on-premise Innovative hosting environment, rest assured the requirements of your existing Service Level Agreement (SLA) remain in effect.