Privacy Policy

The privacy of our customers and users of our products and services (collectively, “Users”) is of utmost importance to the library professionals of Innovative Interfaces, and we believe that data privacy is among our most important objectives in serving our Users. In furtherance of this objective, the following states the privacy policy (“Privacy Policy”) of Innovative Interfaces Holdings Ltd., its subsidiaries and affiliates (collectively, “Innovative”).

The following Privacy Policy how Innovative collects, stores and uses data that we collect from our Users via our products and services (“Innovative Products”), or through our public website (the “Innovative Website”).

What Is Personal Information?

“Personal Information” refers to personally identifiable information, and means any information that may be used to identify a User, including, but not limited to, a User’s family or first name, personal email address, physical address, or other information that allows a party to identify, contact, or locate a single person, or to identify an individual in context. It is the policy and practice of Innovative to treat such Personal Information as confidential and subject to the terms of this Privacy Policy.

How We Collect and Protect Personal Information

The Innovative Website

We do not require Website visitors to provide Personal Information in order to have access to information available on the Website. However, if a User interactively requests information from Innovative via the Website, or registers with the Website, Innovative may collect Personal Information that Users choose to provide.

Innovative uses “cookies” in conjunction with the Website. “Cookies” allow web browsers to remember information from a website. The browser stores the information in a text file. The message is then sent back to the site each time the browser requests a page from the site. A cookie can only be accessed by the site that created it. You can reset your browser so that it will refuse cookies or to indicate when a cookie is being sent. If you choose to not have your browser accept cookies from the Website, you will be able to view the text on the screens, but you may not experience a personalized visit.

Innovative uses cookies to record customer visits to the Website. We do not use cookies for storing passwords or other sensitive information.

The Innovative Products

We may receive and store Personal Information about Users in connection with the Innovative Products.

How We Use Personal Information

We may contact Users to respond to submitted requests for information, or contact Users in regard to their use of Innovative Products. We store Personal Information only for as long as reasonably necessary to respond to Users inquiries, to facilitate provision and marketing of Innovative Products, or to comply with applicable record retention requirements.

We will not otherwise use Personal Information we collect for any other reason, except as further stated in this Privacy Policy.

How We Share Personal Information

We may share, transmit or transfer Personal Information (i) as directed by our library customers, to whom Users originally disclosed their Personal Information; and (ii) as may be required by law.

We may also share, transmit or transfer Personal Information to third party service providers solely for storage purposes, but only if such third party service providers adhere to a privacy policy at least as restrictive as this Privacy Policy.

Safe Harbor Privacy Framework

Innovative adheres to the Safe Harbor Privacy Principles regarding notice, choice, onward transfer, security, data integrity, access, and enforcement as set forth by the U.S. Department of Commerce.

User Modification of Personal Information &

Users may contact Innovative at to request access to, correction, and/or deletion any of their stored Personal Information. Where one of our customer libraries has collected the Personal Information and passed it on to Innovative, Innovative may request that a User first attempt to contact the library and attempt to resolve the issue directly with the customer library.

Users may also contact Innovative at for further information regarding data privacy at Innovative, or to advise Innovative of any complaints or comments regarding data privacy at Innovative.

Privacy for Those Under 18

We do not use Innovative Products to knowingly solicit data from or market to those persons under the age of 18. If a parent or guardian becomes aware that his or her child has provided us with information without their consent, he or she should contact us at We will delete such information from our files within a reasonable time.

Merger, Sale, or Bankruptcy of Innovative

In the event that Innovative is acquired by or merged with a third party entity, we reserve the right to transfer or assign Personal Information as part of such merger, acquisition, sale, or other change of control.


Innovative reserves the right to modify this Privacy Policy at any time. Any such changes will be posted on our website at

Updated: January 2016