Category: Idea Lab

The Innovative Product Team invites you to participate in the Second Quarter 2022 Idea Lab Challenge: All Together Now!  How can it be easier for Sierra or Polaris to make batch … Continued

The Innovative Product Team invites you to participate in the Second Quarter 2022 Idea Lab Challenge: All Together Now!  How can it be easier for Sierra or Polaris to make batch … Continued

Pairwise voting has concluded for the Polaris All Systems Go! Idea Lab Challenge, and we have our winner!

We have our winner for the Sierra – All Systems Go! Idea Lab Challenge!

Calling all system administrators! This quarter’s Idea Lab challenge is looking for suggestions on how to make staff workflows even smoother. Submit your ideas by October 31, 2021!

Pairwise voting has concluded for the Idea Lab Meta-Challenge, and we have our winners! The Meta-Challenge was designed to help focus future challenges on the areas of the product most important to Polaris and Sierra libraries.

The Innovative Product Team invites you to participate in our Third Quarter 2021 Idea Lab challenge: The Meta-Challenge!

The Innovative Product team announces the winners of the Polaris “It Bugs Me” Idea Lab challenge!

The Innovative Product team announces the winners of the Polaris “It Bugs Me” Idea Lab challenge!

The Innovative Product Team invites you to participate in our Second Quarter 2021 Idea Lab challenge: It Bugs Me!

Pairwise voting has concluded for the “Show Me the Money!” challenge, and we have our winners!

Pairwise voting has concluded for the “Show Me the Money!” challenge, and we have our winners!

The Innovative Product Team invites you to participate in our First Quarter 2021 Idea Lab challenge: Show Me the Money!

Pairwise voting has concluded for The Comeback Challenge, and we have our winners!

The Innovative Product Team invites you to participate in our October/November 2020 Idea Lab challenge: The Comeback Challenge!

Pairwise has concluded for the “I want to do it myself!” challenge, and we have our Sierra winners!

Designed to focus specifically on ways the system can improve patron self-service, this Polaris challenge garnered 16 ideas and received 326 votes!

Library patrons like to do things for themselves, from self-registration and self-checkout to holds management and My Account. This challenge is about anything and everything that helps patrons help themselves. Suggest product improvements you would like to see made to enhance your patrons’ self-service experience. Both Sierra and Polaris users can participate in this challenge in their respective product category. This challenge begins on July 15.

Pairwise has concluded for the Polaris Crisis Management challenge and we have our winners!

Hello Innovative Users! Pairwise has concluded for the Sierra Crisis Management challenge and we have winners! Designed to focus specifically on policy and schedule changes brought on by safety concerns … Continued

Suggest product improvements you’d like to see made to better handle possible library closures in the future.

Pairwise has concluded for the Death to Popups challenge, and we have a winner!

We are pleased to announce the results for the Polaris challenge! — Lions, Tigers and Holds, Oh My!

Hello Innovative Users! We are pleased to announce the results of our recent Sierra challenge! — Level Up! Sierra Create Lists Roadmap Challenge. The Innovative Product Team is continually seeking … Continued

A complex topic, holds are a ‘bear’ to comprehend and configure. Put forth all your ideas for improving the staff or patron experience in regards to placing or fulfilling requests in Polaris!

Level Up! Sierra Create Lists Roadmap ChallengeSierra Create Lists Power Users–Come one, come all!

The September Idea Lab Timed Challenge will cover Create Lists!  This highly focused challenge will allow our Sierra power users the opportunity to suggest workflow improvements to simplify, save steps, … Continued

We are pleased to announce the results of our recent Polaris challenge! — Only the Lonely: Time for Tech Services.

Calling all back office opportunists! The Innovative Product Team invites Polaris users to participate in our June Idea Lab challenge:  Only the Lonely: Time for Tech Services, beginning June 3. Geared … Continued

Hello Innovative Users! We are pleased to announce the results of our recent Polaris and Sierra roadmap challenges! We recently conducted two timed challenges to identify features our users would … Continued

The Innovative Product Team and Innovative Users Group invites you to participate in one of our current Idea Lab challenges: the Polaris Potluck Challenge or the Sierra Public Services Smorgasbord … Continued