Category: Idea Lab

Pairwise has concluded for the “I want to do it myself!” challenge, and we have our Polaris winner! Designed to focus specifically on ways the system can improve patron self-service, this Polaris challenge garnered 16 ideas and received 326 votes!

Pairwise has concluded for the “I want to do it myself!” challenge, and we have our Sierra winners! Designed to focus specifically on ways the system can improve patron self-service, this Sierra challenge garnered 28 ideas and received 466 votes!

Library patrons like to do things for themselves, from self-registration and self-checkout to holds management and My Account. This challenge is about anything and everything that helps patrons help themselves. Suggest product improvements you would like to see made to enhance your patrons’ self-service experience. Both Sierra and Polaris users can participate in this challenge in their respective product category. This challenge begins on July 15.

Pairwise has concluded for the Polaris Crisis Management challenge and we have our winners!

Hello Innovative Users! Pairwise has concluded for the Sierra Crisis Management challenge and we have winners! Designed to focus specifically on policy and schedule changes brought on by safety concerns around the Coronoavirus pandemic, this challenge garnered 25 ideas and received 799 votes. The Winners    Submission:  Allow date ranges in Days Closed table Inspired by: Idea submitted … Continued

Suggest product improvements you’d like to see made to better handle possible library closures in the future.

Pairwise has concluded for the Death to Popups challenge, and we have a winner!

We are pleased to announce the results for the Polaris challenge! — Lions, Tigers and Holds, Oh My!

Hello Innovative Users! We are pleased to announce the results of our recent Sierra challenge! — Level Up! Sierra Create Lists Roadmap Challenge. The Innovative Product Team is continually seeking input from our users regarding how we can best assist you in being successful. We designed this challenge to focus on improving Create Lists functionality … Continued

A complex topic, holds are a ‘bear’ to comprehend and configure. Put forth all your ideas for improving the staff or patron experience in regards to placing or fulfilling requests in Polaris!

Level Up! Sierra Create Lists Roadmap ChallengeSierra Create Lists Power Users–Come one, come all!

The September Idea Lab Timed Challenge will cover Create Lists!  This highly focused challenge will allow our Sierra power users the opportunity to suggest workflow improvements to simplify, save steps, or simply add useful features to Create Lists. Mark your calendars for these key phases: Ideation & Collaboration: submit your ideas Tuesday,  9/3/19 –  Wednesday, … Continued

We are pleased to announce the results of our recent Polaris challenge! — Only the Lonely: Time for Tech Services.

Calling all back office opportunists! The Innovative Product Team invites Polaris users to participate in our June Idea Lab challenge:  Only the Lonely: Time for Tech Services, beginning June 3. Geared toward improving staff-only areas in Polaris, this challenge is pre-seeded with your ideas, but we certainly welcome more!  Have a new idea you’d like to … Continued

Hello Innovative Users! We are pleased to announce the results of our recent Polaris and Sierra roadmap challenges! We recently conducted two timed challenges to identify features our users would most like to see in an upcoming release for Sierra and Polaris respectively.  And without further ado, the winners are:   Sierra Public Services Smorgasbord … Continued

The Innovative Product Team and Innovative Users Group invites you to participate in one of our current Idea Lab challenges: the Polaris Potluck Challenge or the Sierra Public Services Smorgasbord Challenge. Each challenge was pre-seeded with ideas previously submitted by IUG members via Idea Lab or had been past IUG Ballot winners. Each idea has … Continued