Modern mobile experience helps Polaris libraries meet patrons where they are
EMERYVILLE, Calif. — Innovative Interfaces, a leading global provider of library automation software, has launched MyLibrary! Release 3.1, which now includes full app functionality for Polaris library partners in addition to Sierra library partners.
The MyLibrary! mobile app, available on iOS and Android, offers patrons an easy-to-use mobile experience for navigating the library, making it as easy for patrons to borrow from the library as it is to text a friend or shop online. Once implemented, the app requires no additional work from library staff to manage, giving libraries the opportunity to improve the patron experience without increasing staff workload.
In the app, patrons can browse collections across multiple libraries in which they belong and instantly reserve or download resources, making it easier for patrons to turn to the library instead of choosing alternatives.
Popular features within MyLibrary! include:
- Perform a keyword search within the app
- Scan the ISBN number on any book to find out if it’s available
- Instantly check out eBooks and eAudiobooks via seamless integration with 3M and Overdrive
- Use the app in place of a missing library card when checking out items from your local library
- Review items on hold, fines owed, and patron profile information
“Since 2016, mobile use has exceeded computer use and continues to grow exponentially across the globe. In light of this trend and many others, we understand how imperative it is for libraries to meet the diverse and changing needs of their patrons,” said Kathryn Harnish, Senior Vice President of Product Strategy at Innovative. “Polaris library partners can now offer their patrons a modern mobile experience, underscoring our investment to deliver modern technology to the library community.”
“Innovative has offered its bundled solutions for over a year now, with the focus to provide customers easy and more economical packages to license Innovative’s software. Customers who have upgraded to the Polaris Success and Premium Bundles will automatically be granted a software subscription for MyLibrary!,” said Shaheen Javadizadeh, EVP, Sales and Marketing at Innovative.
For more detailed information, library partners can review the MyLibrary! 3.1 release notes on the Innovative Supportal.
The MyLibrary! app is listed in Google Play and the Apple App store, and available to subscribing Sierra & Polaris libraries.
Contact the Customer Relationship Center at firstname.lastname@example.org or 510-619-3566 to learn more, or visit the Innovative website.