Meeting People Where They Are: The Library’s New Place in the Digital World

Based on a presentation by Kathryn Harnish, SVP of Product Strategy at Innovative, this eBook answers the question: How can libraries keep up with the evolving expectations in our digital world?

Complete the form to download the eBook and better understand how libraries can change the patron experience using:

  1. Insights into people’s browsing behaviors and preferences
  2. The driving forces behind convenience and personalization
  3. Context to deliver more relevant information