An Independent Study of the Impact of Polaris ILS on Public Libraries

Hobson & Company (H&C), a leading research firm focused on Return on Investment (ROI) studies, conducted an independent study to explore how public libraries are using Polaris ILS to address challenges universal to academic libraries, such as:

  1. Inefficient and Time-Consuming Processes
  2. Lack of Data & Visibility
  3. Evolving Patron Expectations
  4. Significant Budgetary Pressures

This report summarizes how several libraries used Polaris ILS to address these challenges, including key metrics and customer quotes capturing the impact Polaris had on their workflows, overhead, and processes.

To review their findings, please complete the form for access to the six-page, detailed report.