This webinar is scheduled to accommodate those in the Australia-New Zealand region.
11:00AM Sydney / 9:00 PM ET
Join Innovative for an in-depth conversation with Library and Cultural Services Consultant and Public Libraries Australia Executive Officer, Roger Henshaw as he shares his experience and insights on:
• How disruption can both challenge and benefit libraries ( i.e. COVID-19)
• The impact of disruptions during the pandemic on our service delivery models
• Impacts on our sense of place, both with our staff and the communities our libraries serve
• The value of partnerships and our networks
This webinar will include an open Q & A Forum and discussion to better understand how recent disruptions have impacted you, your customers, your library, and what has been learned throughout the course of the pandemic.
Please consider how these topics might play a role in enhancing your own library customer experience.
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