In today’s public libraries, access and engagement go hand in hand. Patrons expect resources to be available anytime, anywhere, while staff need tools that make daily operations seamless and sustainable. With the Vega Library Experience (LX) platform, Innovative, from Clarivate, is helping libraries deliver on both fronts, combining secure, modern access with personalized, patron-centered engagement.
Secure and seamless access with Vega Program
With Vega Program’s new RemoteLock integration, libraries can extend access beyond the traditional service desk. By connecting room reservations with secure, self-service entry, patrons can check out a study space or meeting room and unlock it with ease, all without adding extra workload for staff.
This creates flexibility for the community and efficiency for library teams. Patrons get the independence they want, while libraries maintain the oversight they need. It’s a simple shift with a big impact: More ways for people to use the library, and more time for staff to focus on higher-value work.
📌 See how RemoteLock works in Vega Program [Book a demo].
Personalized engagement with Vega Mobile across libraries
Patrons want a library experience that feels consistent, personal, and always within reach.
Libraries like Rochester Hills Public Library are using Vega to create a seamless brand experience across every touchpoint: catalog, website, email, and now mobile. That consistency builds trust and connection. Whether it’s exploring new titles or receiving updates tailored to their interests, patrons stay engaged in ways that feel personal and relevant.
Allen County Public Library illustrates another side of the benefit. With Vega Mobile, patrons can manage their accounts, explore events, or check branch information anytime, anywhere. It’s the library in their pocket, simple, intuitive, and always on.
For staff, this means streamlined requests and more time to focus on higher-value services.
📌 Curious about what Vega Mobile could mean for your community? [Book a demo].
Always on: 24/7 convenience for patrons
One of the strongest benefits of Vega Mobile is its ability to meet patrons where they are, at any time of day. Whether it’s checking an account balance, browsing events, or finding branch information, the app puts the library into patrons’ pockets. This level of access reflects the library’s broader commitment to evolve alongside community expectations, ensuring resources are available on-demand, not just during working hours.
Consistency across every channel
Patrons who interact with the library via catalog, email, SMS, or mobile app now see a unified look and feel. This consistency strengthens trust and reinforces the library’s brand identity, creating the sense that every touchpoint is part of one seamless experience.
That consistency also extends to how patrons discover new programs and resources. Rochester Hills Public Library uses Vega’s drag-and-drop showcases to highlight events like Latin American Heritage Month across digital channels, ensuring the same promotions reach patrons in the app. Combined with personalized recommendations, the app helps patrons connect with what matters most to them, whether it’s a new title, a seasonal program, or a community event.
Measurable engagement
Vega Mobile gives libraries the ability to measure impact. You can track clicks and interactions to understand what content resonates with patrons. These insights help refine promotions, making engagement not just personalized, but evidence driven. For staff, this closes the loop: Every showcase, message, or push notification provides feedback that strengthens the next one.
What sets Vega Mobile apart?
The latest updates to Vega Mobile underscore what makes it unique. It is an app experience that feels as customizable and personal as the community it serves. Patrons can now tailor their interaction with the library, from choosing light or dark themes to filtering events by series name, creating a sense of ownership in how they engage with content.
Libraries also gain tools that make the experience more seamless. Account details, expiration dates, and event tickets are all displayed more transparently, while enhanced search and navigation ensure patrons can quickly find what they need. These improvements build on Vega’s core philosophy: Delivering a mobile experience that feels familiar, modern, and fully aligned with the way people use apps every day.
If your library is looking to strengthen access and engagement, the Vega LX platform offers a proven path forward. Join as for a webinar where we show how Vega LX modules work beautifully together and how implementing them leads to more engagement, better use of resources and consequently happier staff and users. Register now!
📌 Discover how Vega can transform your library. [Book a demo].