This is an exciting year for Innovative Customer Support, starting off with the recent announcement of several department changes focused on building relationships with customers.

This guest blog post comes from Jeremy Goldstein, Data Curation Librarian for the Minuteman Library Network, and Enhancements Co-Coordinator for the 2019 IUG Steering Committee. “My first IUG conference changed everything for me. Instead of the standard conference fare, I found a program full of presentations that all made me better at my job.”

The Innovative Product Team and Innovative Users Group invites you to participate in one of our current Idea Lab challenges: the Polaris Potluck Challenge or the Sierra Public Services Smorgasbord Challenge. Each challenge was pre-seeded with ideas previously submitted by IUG members via Idea Lab or had been past IUG Ballot winners. Each idea has … Continued

In 2011, libraries in the state of Illinois were at a crossroads. Four regional library systems, representing four sets of consortia, were experiencing financial constraints despite the growing needs of member libraries and their patrons. After discussing how the four independent organizations could work together, their initial strategy focused on sharing resources at the administrative … Continued

Register today for IUG 2019 so that you too can find out where we keep the chocolate, how to use catnip at work, and what to do when a wizard invites you on an epic quest.

Innovative Interfaces, a leading provider of library automation software that serves libraries globally, is pleased to announce the company Landskerfi bókasafna hf., Consortium of Icelandic Libraries (CIL), selected the Innovative next-generation integrated library system (ILS) solution to support up to 300 library members in the Icelandic nationwide consortium.

In LibraryWorks’ fifth annual Modern Library Awards (MLAs), MyLibrary!, Polaris Web Application, and Resource Sharing honored; Mobile Worklists continues four-year Platinum streak.

Like many libraries today, mitigating the danger of large-scale disasters such as Hurricane Katrina in 2005, has become an increasingly significant concern for New Orleans Public Library. By selecting the Polaris Integrated Library System (ILS) as a hosted solution, the library has taken important steps toward implementing a well-prepared disaster plan.

Innovative Interfaces today announced the appointment of Joe McMorris as Global Chief Information Officer. This strategic appointment ensures the company can deliver the highest technical and security standards for libraries.

Innovative Interfaces, a leading global provider of library software, today announced that demand for product bundles remains strong as libraries continue to recognize the value and efficiency they deliver. The company introduced bundles to further enhance the solutions that Innovative offers to libraries and to simplify the purchasing process.