Innovative Polaris ILS for Public Libraries Now Available in Ireland, UK, Australia, and New Zealand

Polaris ILS, Press Center

Innovative Polaris ILS for Public Libraries Now Available in Ireland, UK, Australia, and New Zealand

Polaris is the leading public library ILS in the US and Canada

EMERYVILLE, Calif. May 14, 2020 – Innovative, a ProQuest company and leading global provider of library software, today announced that the Polaris integrated library system (ILS), which is the leading solution for public libraries in North America, is now available in Ireland, the United Kingdom, Australia, and New Zealand. Polaris currently serves over 600 public libraries and consortia of all sizes in the United States and Canada. Offering Polaris in these new markets is a complement to Innovative Sierra, which is used by some of the most prestigious public libraries globally.

The popularity of Polaris in North America is due to a combination of rich functionality, ease of use for both staff and patrons, and holistic customer support. According to the 2020 Library Perceptions survey from Marshall Breeding’s Library Technology Guides, “Polaris continues to be well appreciated by large public libraries, earning top rankings in general satisfaction, overall functionality, print and digital resource management.”*

“Our customers love the simplicity and flexibility that Polaris provides, and we believe that public libraries in these markets are ready for more choices,” said Yariv Kursh, General Manager of Innovative. “The depth and breadth of functionality in Polaris is unmatched and it’s the reason why 77% of Polaris libraries chose Innovative over competitive solutions.”**

The expansion to these markets is made possible by Polaris’ flexibility to support both complex and simple configurations that can meet the unique needs of all types of public libraries. Some examples include:

Consortia support is streamlined with inherited values and other efficiencies. Managing large and complex library systems is built into Polaris.
Detailed analytical data is easily available through Simply Reports and other modules to support data-driven decisions.

Visual previews of collections using Content Carousels on library and/or external websites bring people directly to the online catalog.
The industry-leading web-based staff interface, Polaris Leap, allows librarians to provide patron services on a mobile device while walking the floor or working at remote locations such as community events.

“Polaris functionality and openness helps our customers save on operations and IT costs, which we know is critical for public libraries today,” Kursh continued. “The Polaris roadmap and upcoming improvements are specifically designed to help libraries drive higher engagement with communities. We’re ready to show libraries in these countries what Polaris can do for them.”

Libraries interested in learning more about Polaris can download a fact sheet or request a short online demo.

*Source: Library Perceptions 2020: Results of the 13th International Survey of Library Automation

**Source: TechValidate survey of 206 Polaris customers

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About Innovative

Innovative, a ProQuest company, provides leading technology solutions and services that empower libraries and enrich their users worldwide. Innovative offers one of the most comprehensive portfolios of library automation products on the market today, serving academic, public, national, consortia, and corporate and special libraries. Headquartered in Emeryville, California, Innovative has a global presence—serving thousands of libraries in 66 countries and offices worldwide. For more information, visit www.iii.com.

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