EMERYVILLE, Calif. September 23, 2021 – Innovative, a ProQuest company and leading global provider of library software, announced today that Mason Public Library in Ohio has selected Vega Discover for a modern discovery experience, and Vega Interact, Innovative’s new communications tool that helps libraries have personalized, one-on-one conversations with patrons across multiple communication channels.
Mason Public Library serves the city of Mason and Deerfield Township, a population of nearly 70,000, with traditional and digital collections, book clubs for adults and teens, free homework help and online tutoring for kids. They also offer outreach services to shut-ins and a variety of programs for all ages, including outdoor and online story times on their Facebook page and YouTube channel.
Vega Discover is a full-featured discovery tool that delivers premier search results along with a patron bookshelf for custom reading lists, patron account management, library-curated showcases, and smart showcases on related resources and topics. Vega Discover creates an engaging library experience and encourages further exploration through enhanced discovery tools powered by Syndetics Unbound’s enrichment content, such as series data, reader reviews, browse by reading level and more.
Vega Interact helps libraries build strong patron relationships through personalized messages and interactive conversations. Patrons can select their preferred communications methods to receive notifications and messages from the library through SMS, email, phone calls, push notifications, social media channels (like Facebook Messenger), or personal voice assistants (like “Alexa”), empowering libraries to meet and interact with patrons wherever they may be. Patrons can also initiate conversations with the library through their preferred channels or live chat, enabling them to approach the library whenever they need help.
Discover and Interact are two modules in the Vega Library Experience (LX) suite, a cloud-based platform that allows library staff to easily connect with patrons and communicate the full range of materials, programs, and services available to their community.
Vega Discover is available for Sierra and Polaris libraries, and recently expanded the enhanced discovery content available from Syndetics Unbound. To learn more, visit our website or contact Innovative for a demo.
ABOUT INNOVATIVE INTERFACES INC.
Innovative, a ProQuest company, provides leading technology solutions and services that empower libraries and enrich their users worldwide. Innovative offers one of the most comprehensive portfolios of library automation products on the market today, serving academic, public, national, corporate and special libraries and consortia. Headquartered in Emeryville, California, Innovative has a global presence—serving thousands of libraries in 66 countries and offices worldwide.