Case Studies

Learn how libraries of all types partnered with Innovative to transform their technology platform and library services.

Case Study: Malmo City Library (Sweden) – Giving Children a Voice

Children’s early encounters with the library are critical first steps to lifelong learning and often influential in keeping them coming back as adults. By playing games, going to story time, or taking that first try at finding information in a library context, children can learn that libraries are fun and full of exciting knowledge. When… Read more »

Case Study: Marmot – Utilizing Sierra APIs to Speed and Streamline Discovery

Marmot Library Network, with 24 member libraries, hosts Innovative’s Sierra Library Services Platform (LSP) for its members, maintains a union catalog of 1.9 million titles, and provides related services for public, academic, and school libraries in Colorado. With a diverse constituency of professors and college students, teachers and grade school students, and public library staff… Read more »

Case Study: Stetson University College – The Right Discovery Experience for a Law School Community

The library at Stetson University College of Law (FL) strives to provide a first-rate discovery experience in a demanding environment. It may be the same search button, but the searchers and their curricula are not the same. For example, “first-years” have a structured curriculum and need to learn new legal terminology – “frolic and detours,”… Read more »

Case Study: Westerville Public Library – Easier ebook Access

The Westerville Public Library, serving a small suburban town near Columbus, Ohio, is consistently ranked as one of the top public libraries in the United States. Named a five-star library by Library Journal for the last four years in a row, Westerville Public is in very special company as one of only 82 public libraries… Read more »

Case Study: Tulsa City-County Library – Smart Selection

Smart Selection The many adventures of Wild West Sheriff Walt Longmire, as created by author Craig Allen Johnson, are in particular demand at some of Tulsa City-County Library’s 24 branches. The challenge for library staff is to make enough copies – and no more – available at locations that serve communities, each with their own… Read more »

Case Study: London Public Library – Where Events Are A Smash Hit

Where Events Are A Smash Hit Today’s libraries are about more than just trusted information; they are dynamic places that attract community members and the general public inside their doors. As Kathryn Baldock, Supervisor of Lending Services at London Public Library, states, “Programs are a core delivery stream, right up there with books. To promote… Read more »

Case Study: Cuyahoga County Public Library – Encore with OverDrive provides convenient, integrated access to CCPL users

Cuyahoga County (Ohio) Public Library (“CCPL”) celebrated its 90th anniversary in 2013 by opening six new branches, earning Library Journal’s prestigious 5-Star rating, and topping the list of U.S. public library systems in per capita circulation for the fourth consecutive year. With a circulation of almost 20 million items in 2013, CCPL’s vision is to… Read more »

Case Study: Brooklyn Public Library – Outreach Success from “Hello” to “Hello, World”

The success of a library can be measured via traditional output tracking such as circulation statistics, program attendance, reference questions, or even mentions in local media. Although the Saratoga Branch of Brooklyn Public Library (BPL) in New York excels in these areas, where does success begin? Often little interactions with patrons, over time, yield results… Read more »

Case Study: University of Leeds – Harnessing Data in Service of the User

One of the primary goals of the library staff at the University of Leeds is to provide an outstanding research experience for their user community. Critical to this goal, is that University users exploring their library website can find the great scholarly content it offers. At the same time, the staff continually seek opportunities for… Read more »

Case Study: Chemical Heritage Foundation – Bringing a Special Collection Alive on the Web

The Chemical Heritage Foundation (CHF) in Philadelphia dedicates its energies to educating the public about the history of the chemical and molecular sciences. Library staff at CHF’s Othmer Library are in the midst of a three-year project to digitize and make available thousands of pages of rare scientific and alchemical books and manuscripts. Of an… Read more »

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