Innovative Welcomes Back Tom Jacobson as VP, Executive Library Advocate and Strategist

EMERYVILLE, Calif. – Innovative Interfaces is pleased to announce the appointment of Tom Jacobson as Vice President, Executive Library Advocate and Strategist, a role that will support both consortia and library partners.

Tom brings a deep knowledge of industry practices with over 25 years of experience helping libraries maximize their systems and get meaningful results. After receiving his MLS from University of Maryland College Park, he built an impressive career at Innovative, learning about libraries and library automation from the ground up in sales, support, and project management. Tom served as Director of Strategic Accounts and Director of Resource Sharing, enabling over 600 libraries to facilitate resource sharing among their peers and consortia members.

Tom also served as a library services consultant at OCLC before founding Third Chapter Partners. As a principal at the technology consultancy, he partnered with libraries to help articulate visions, solve problems, and achieve long-term strategic goals while bringing improved focus to patron engagement and patron data.

“Tom is a seasoned professional who knows libraries,” said Innovative CEO Jim Tallman. “Industry input is absolutely vital to our development process and Tom will play a key role in collaborating with our library partners to assist with strategic consulting services and gather feedback for our product and services direction.”

In his new position, Tom will ensure Innovative’s corporate and product strategy remains tightly aligned with library market needs and is strongly committed to improving the user experience.

“I am very excited to see Innovative on the move again,” said Tom. “The company is moving forward in big ways to deliver solutions for tomorrow’s library challenges. I see great new possibilities ahead and I am eager to be a part of that.”




About Innovative

Innovative ( provides leading technology solutions and services that empower libraries and enrich their users worldwide. Innovative offers one of the most comprehensive portfolios of library automation products on the market today, serving academic, public, national, corporate, special libraries, and consortia. Headquartered in Emeryville, California, Innovative has a global presence—serving thousands of libraries in 66 countries and offices worldwide.