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Hot Topic: Usability Basics Webinar – Session 1

March 13 @ 7:00 am - 9:00 am PDT

The user experience — A moment of library opportunity. A chance to capture the user’s imagination and become their “go to” digital universe expert. But many of our tools and services are designed for baby boomers, not digital natives. Too often, we talk instead of text. And we expect a “one-size fits all” solution to meet the diverse communication styles of the communities we serve. How do we actively work to meet our users where they are? More importantly, how do we measure and communicate our progress toward achieving this goal to our funding agencies and the public at large? Join user experience librarian and usability testing leader, Rebecca Blakiston, and Innovative Business of Library Consultants for an introductory survey of usability testing methods and real world examples of how early adopters are using these techniques in their libraries. Walk away prepared to foster discussions in your library and start the move toward measured, demonstrable ease of use and impact.



Session 1 – Tuesday, March 13 from 7:00 am to 9:00 am PT
Session 2 – Tuesday, March 20 from 7:00 am to 9:00 am PT


Course Outline

Debunking the Myths of Usability
Principles of Usability
Getting Started with Usability Testing
Setting a Foundation for the Future


Presenter Details

Rebecca Blakiston is the User Experience Librarian at the University of Arizona Libraries in Tucson, Arizona. She provides oversight, management, and strategic planning for the library website, specializing in systematic usability testing, content strategy, and writing with the user in mind. She has presented and published extensively, and wrote the 2014 book, Usability Testing: A Practical Guide for Librarians, and the 2017 book, Writing Effectively in Print and on the Web: A Practical Guide for Librarians.

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March 13
7:00 am - 9:00 am
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