Category: Innovative Insights


Relationships Are More Important Than Ever

 

This is an exciting year for Innovative Customer Support, starting off with the recent announcement of several department changes focused on building relationships with customers.

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I Found New Skills and a New Career through the IUG

 

This guest blog post comes from Jeremy Goldstein, Data Curation Librarian for the Minuteman Library Network, and Enhancements Co-Coordinator for the 2019 IUG Steering Committee. “My first IUG conference changed everything for me. Instead of the standard conference fare, I found a program full of presentations that all made me better at my job.”

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Innovative Users Invited to Vote on New Features for Polaris, Sierra

 

The Innovative Product Team and Innovative Users Group invites you to participate in one of our current Idea Lab challenges: the Polaris Potluck Challenge or the Sierra Public Services Smorgasbord Challenge. Each challenge was pre-seeded with ideas previously submitted by IUG members via Idea Lab or had been past IUG Ballot winners. Each idea has … Continued

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“A Wizard has turned you into a Sierra Admin. What do you do?”

 

Register today for IUG 2019 so that you too can find out where we keep the chocolate, how to use catnip at work, and what to do when a wizard invites you on an epic quest.

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Polaris 6.1 Includes User-Requested Features for eCommerce & NoveList Integration

 

Innovative is happy to announce that Polaris 6.1 is in general release, offering a number of new features. Our Polaris users actively engaged with the Innovative enhancements process, providing feedback through Idea Lab, which resulted in many of the features in this release.

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Sierra 4.1 Expands License Limits, Customizes Facets

 

Innovative is happy to announce that Sierra 4.1 is in general release, offering a number of new features. Through their testing and feedback, our beta partner community played an important part in making this development and deployment possible.

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What Sessions Do You Want to See at IUG 2019?

 

Get involved in IUG 2019! Our annual, independent Innovative user group conference has been successful for the past 26 years thanks to users like you.

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Setting Your Library Up for Success: A Sierra Migration Tip Series – Part 3

 

This is the third in a series of tips that can help you successfully prepare your library mentally and physically for a migration from Millennium to Sierra. Think about the technical resources, data quality and training you’ll need.

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Libraries as Project Organizations

 

Librarians have been undertaking projects since there have been libraries – and possibly even before. Library Technologist Robin Hastings explains how best practices in project management can determine feasibility and streamline successful projects.

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Setting Your Library Up for Success: A Sierra Migration Tip Series – Part 2

 

This is the second in a series of tips that can help you successfully prepare your library mentally and physically for a migration from Millennium to Sierra. We discuss why you should proactively plan for on-premise server failure.

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