Category: Case Studies

Insights from librarians who modernized services with clarity, purpose and community impact Public libraries are moving through one of the most important service transitions in decades. Patron expectations have shifted. … Continued

Public libraries are evolving rapidly and today’s patrons expect more than just access to books. They want secure, inclusive and personalized experiences. The new whitepaper ‘Seamless service, delighted patrons’ explores … Continued

Discover how Rochester Hills Public Library unified systems with Vega LX, streamlining workflows and creating seamless patron experiences.

Discover how libraries use Polaris to streamline workflows, enhance patron experiences and build trust within their communities.

The University of Essex has been an Innovative library partner since 1995, to help fulfill their founding vision of “a new kind of university… where students could live and learn… … Continued

The University of Warwick is globally recognised for the quality and impact of their research and commitment to student success.  The institution is consistently ranked as one of the top … Continued

Children’s early encounters with the library are critical first steps to lifelong learning and often influential in keeping them coming back as adults. By playing games, going to story time, … Continued

Marmot Library Network, with 24 member libraries, hosts Innovative’s Sierra Library Services Platform (LSP) for its members, maintains a union catalog of 1.9 million titles, and provides related services for … Continued

Smart Selection The many adventures of Wild West Sheriff Walt Longmire, as created by author Craig Allen Johnson, are in particular demand at some of Tulsa City-County Library’s 24 branches. … Continued

Where Events Are A Smash Hit Today’s libraries are about more than just trusted information; they are dynamic places that attract community members and the general public inside their doors. … Continued

The success of a library can be measured via traditional output tracking such as circulation statistics, program attendance, reference questions, or even mentions in local media. Although the Saratoga Branch … Continued

The Chemical Heritage Foundation (CHF) in Philadelphia dedicates its energies to educating the public about the history of the chemical and molecular sciences. Library staff at CHF’s Othmer Library are … Continued

Librarians at the Law Library at the University of California Hastings College of the Law (UC Hastings Law Library) faced a huge upcoming weeding and relocation project; they knew that … Continued

MOBIUS, a Missouri-based library consortium that includes 75 academic, public, and special libraries, is dedicated to providing equal access to library materials for all users in the state.  Founded in … Continued

Davenport Public Library (DPL) in Iowa serves a population of over 100,000 and its librarians make every effort to reach community members both inside and outside the library. Their dynamic … Continued

Elihu Burritt Library at Central Connecticut State University has a 680,000-volume collection and serves over 12,000 students. In 1989, library staff began a search for a more reliable, complete automation … Continued