Category: Case Studies


What it takes to modernize library operations across 44 libraries

 

Discover how the STELLA Library Consortium modernized operations across 44 libraries by migrating to Polaris, balancing local flexibility with centralized management, and preparing for future growth.

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How Suffolk Public Library uses Polaris to reach more residents

 

Discover how Suffolk Public Library uses Polaris to streamline operations, expand community access, and support innovative services across its region.

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Discovery starts with curiosity: What Rochester Hills Public Library can teach us about childrens catalogs

 

Library discovery is about helping people find what they need. Yet for many children, traditional library catalogs feel like tools built for adults. Young readers rarely begin with an author, … Continued

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Customer innovation spotlight: Meeting patrons where they are with Suburban Library Cooperative

 

See how Suburban Library Cooperative uses Polaris and Vega solutions to extend library services beyond the building, empowering staff to engage patrons anywhere in the community.

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Customer innovation spotlight: Taking library services to the community

 

See how Santa Clarita Public Library uses Polaris and its mobile Library Express program to deliver library services beyond branch walls and expand community access.

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Building a more connected library experience

 

Discover how RHPL unified Polaris, Vega LX, AI, and cloud infrastructure to create a seamless, secure library experience.

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How Allen County Public Library modernized at scale

 

Learn how Allen County Public Library modernized its systems, enhanced digital engagement, and built a reliable foundation for future innovation.

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When Discovery works the way patrons expect

 

Patrons no longer compare the library experience to other libraries. They compare it to every digital service they use elsewhere. That expectation shaped the discussion in our latest webinar, where … Continued

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A unified approach to patron-centered library management

 

Insights from librarians who modernized services with clarity, purpose and community impact Public libraries are moving through one of the most important service transitions in decades. Patron expectations have shifted. … Continued

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Smarter Public Libraries: Security, Accessibility and Personalization at the Core

 

Public libraries are evolving rapidly and today’s patrons expect more than just access to books. They want secure, inclusive and personalized experiences. The new whitepaper ‘Seamless service, delighted patrons’ explores … Continued

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Did you know? Rochester Hills Public Library unified its systems in just two months

 

Discover how Rochester Hills Public Library unified systems with Vega LX, streamlining workflows and creating seamless patron experiences.

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Empowering libraries to better serve their communities

 

Discover how libraries use Polaris to streamline workflows, enhance patron experiences and build trust within their communities.

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Case Study: University of Essex Turns to Open, Cloud-based Sierra to Streamline Workflows

 

The University of Essex has been an Innovative library partner since 1995, to help fulfill their founding vision of “a new kind of university… where students could live and learn… … Continued

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Case Study: Encore Duet Delivers Robust Article Delivery and Real-time Integration

 

The University of Warwick is globally recognised for the quality and impact of their research and commitment to student success.  The institution is consistently ranked as one of the top … Continued

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Case Study: Malmo City Library (Sweden) – Giving Children a Voice

 

Children’s early encounters with the library are critical first steps to lifelong learning and often influential in keeping them coming back as adults. By playing games, going to story time, … Continued

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Case Study: Marmot – Utilizing Sierra APIs to Speed and Streamline Discovery

 

Marmot Library Network, with 24 member libraries, hosts Innovative’s Sierra Library Services Platform (LSP) for its members, maintains a union catalog of 1.9 million titles, and provides related services for … Continued

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Case Study: Tulsa City-County Library – Smart Selection

 

Smart Selection The many adventures of Wild West Sheriff Walt Longmire, as created by author Craig Allen Johnson, are in particular demand at some of Tulsa City-County Library’s 24 branches. … Continued

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Case Study: London Public Library – Where Events Are A Smash Hit

 

Where Events Are A Smash Hit Today’s libraries are about more than just trusted information; they are dynamic places that attract community members and the general public inside their doors. … Continued

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Case Study: Brooklyn Public Library – Outreach Success from “Hello” to “Hello, World”

 

The success of a library can be measured via traditional output tracking such as circulation statistics, program attendance, reference questions, or even mentions in local media. Although the Saratoga Branch … Continued

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Case Study: Chemical Heritage Foundation – Bringing a Special Collection Alive on the Web

 

The Chemical Heritage Foundation (CHF) in Philadelphia dedicates its energies to educating the public about the history of the chemical and molecular sciences. Library staff at CHF’s Othmer Library are … Continued

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Case Study: UC Hastings Law Library Speeds and Simplifies Collection Overhauls

 

Librarians at the Law Library at the University of California Hastings College of the Law (UC Hastings Law Library) faced a huge upcoming weeding and relocation project; they knew that … Continued

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Case Study: MOBIUS Provides Equal Access Throughout Missouri

 

MOBIUS, a Missouri-based library consortium that includes 75 academic, public, and special libraries, is dedicated to providing equal access to library materials for all users in the state.  Founded in … Continued

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Case Study: Davenport Public Library Exceeds Expectations with Polaris Leap

 

Davenport Public Library (DPL) in Iowa serves a population of over 100,000 and its librarians make every effort to reach community members both inside and outside the library. Their dynamic … Continued

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Case Study: Central Connecticut University Focuses on Service

 

Elihu Burritt Library at Central Connecticut State University has a 680,000-volume collection and serves over 12,000 students. In 1989, library staff began a search for a more reliable, complete automation … Continued

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