A complex topic, holds are a ‘bear’ to comprehend and configure. Put forth all your ideas for improving the staff or patron experience in regards to placing or fulfilling requests in Polaris!
The Innovative Product Team invites Polaris users to participate in our October Idea Lab challenge: Lions, Tigers and Holds, Oh my!, beginning October 4.
Have a new idea you’d like to share? Go ahead and submit it in the relevant topic area. See an idea you love? Vote for it. Your submissions and votes play an important part in shaping our focus.
Initial submissions and voting are open until October 21.
Pairwise voting will begin November 4: When you enter the Challenge and click on the Pairwise tab, you will be prompted to choose your favorite idea from each of several pairs until you have seen every possible combination. Vote on as few or as many pairs as you like, and spread the word to your colleagues so they can vote, too!
We look forward to and very much appreciate your input!
Upcoming Polaris Challenges:
Next year’s challenge schedule will be outlined and shared with you soon.
What is Idea Lab?
Idea Lab is the website hub for our customer-driven innovation process that informs Innovative product roadmaps. To participate, simply go to Idea Lab, and enter in your username and password. If you don’t have an account yet, it’s not too late – simply follow the instructions on the Idea Lab FAQ and join in!