Innovative Webinar: Customer Operations Q2 Update


Innovative Webinar: Customer Operations Q2 Update

At Innovative, we understand that providing quality support to you, your staff, and your library is important to your success. Innovative recently announced a new Customer Operations organization that includes our Library Success, Professional Services, Training, and Support functions.

In this one-hour webcast, Marina Keating, Senior Vice President of Customer Operations, and Hilary Newman, Senior Vice President for Client Success and Support, will be joined by team members to review consulting, training, and technical services available to library partners. They will provide an in-depth look at Innovative’s training and continuing education offerings, review API services, and highlight new consulting offerings. The session will also include a look at upcoming changes to the Supportal.

Join us for our next live webcast:
Marina Keating hosts a one-hour presentation to review
Innovative customer support services and resources

Can’t attend? Register for the webcast and we’ll email you the recording one week after the presentation.


June 13, 2017

9:00 ICT (Bangkok)

11:00 JST (Tokyo)

12:00 AEST (Sydney)

14:00 NZST (Auckland)

Europe / Middle East / Africa

June 13, 2017

14:00 BST (London)

15:00 SAST (Pretoria)

16:00 EEST (Helsinki)

17:00 GST (Abu Dhabi)


June 13, 2017

10 a.m. PDT (San Francisco)

11 a.m. MDT (Denver)

12 p.m. CDT (Winnipeg)

1 p.m. EDT (New York)