The Innovative Management Team
Our team is committed to staying ahead of library trends, so that we can help you respond smoothly and effectively to the challenges and opportunities facing libraries. Innovative’s executive management team brings together a unique and powerful combination of experience in libraries, technologies, information resources, customer support, and international business. We are dedicated to evolving with you to remain relevant in our technology-driven age, and helping you manage traditional and modern services together seamlessly with exceptional end user experiences.
Chief Executive Officer
Jim Tallman has extensive experience as CEO for top software and technology companies, including most recently at Wolters Kluwer and Datacert, where he led the company in providing world class customer support and market-trending new products and services via a keen focus on R & D. His background also includes international leadership at Intershop Communications, Fujitsu, Technology Solutions Company, and DuPont, and he has lived and worked in North America, Latin America, EMEA, and Asia Pacific. A graduate of the Georgia Institute of Technology, Jim is bilingual in English and Spanish and currently resides with his family in Houston, Texas.
Executive Vice President - Sales and Marketing
Bill Schickling was with Polaris Library Systems since April 1987 and is the principal architect of GALAXY and the Polaris Integrated Library System. From 1990 – 1996 Bill worked as Polaris Library System's Programming Manager and from 1996 – 1999 he led the Polaris Integrated Library System development team as Director of Programming. Prior to being named President and CEO of Polaris Library Systems in May 2003, Bill served as Vice President of Research and Product Development for all Polaris Library Systems software products. Bill received his bachelor’s degree in Computer Science from the State University of New York at Oswego.
Senior Vice President - Library Success
Hilary Newman’s work is informed by her 360-degree view of Innovative’s operations. Hilary has been with Innovative for more than 20 years, serving in a wide-range of positions such as trainer, manager on the Help Desk, product manager, manager of the Circulation Team in Product Development, Director of Implementation Services, and Vice President, Development. She also holds an MLS from the University of North Texas and won a distinguished alumna award from her alma mater in 2015.
Senior Vice President - Customer Experience
Marina Keating has extensive experience in building scalable services organizations and establishing systems and programs to maximize delivery efficiency, increase client satisfaction, and drive revenue growth. Marina has also led client services and software delivery organizations at Dorado and Nuance Communications, successfully implementing enterprise-level SaaS solutions for Fortune 500 companies. Previously she was Vice President of Global Professional Services for Lyris, a leading digital marketing company.
Executive Vice President - Product
Leif Pedersen is a seasoned software, sales, products, and marketing executive with over 25 years of software industry experience with Fortune 500 Companies including Computer Associates International, Oracle Corporation, Novell, Inc., Vignette Corporation, UGS Corporation, Siemens Corporation, Accelrys Software, Inc. and Dassault Systèmes Most recently, Leif was a Senior Vice President at BIOVIA, a division of Dassault Systèmes, where he led business-critical functions including strategy, business development, product management, industry and product marketing, corporate communications, and demand generation.
Vice President - Product
Aaron Terrell comes to Innovative with 16 years experience in the San Francisco Bay Area’s technology industry. Having joined in 2013, he brings expertise in leading Innovative’s delivery of quality user experiences built on high calibre, reliable, and performant cloud based SaaS systems and services. Working with diverse businesses including Linden Lab, Tout, Salesforce, and Alibris, Aaron has cultivated a customer-centered, best practices, and team-oriented approach to engineering and IT. A big fan of unit testing, open source, agile methodology, security, and elegant solutions to tough problems, Aaron is happy to say his first production code is still chugging away after all these years. Aaron holds a BA in Philosophy from William and Mary.
Executive Vice President - Strategy
In addition to his role as EVP at Innovative, Bert continues to serve as an operating partner of JMI Equity, which includes being a director of EMS Software and Intradiem. He previously worked at PROS Holdings, Inc. (NYSE: PRO), where he served as CEO and chairman. Bert also served as president of American Business Information Inc. and senior vice president at ADP, Inc. He began his career at IBM as a systems engineer and software developer. Bert holds a BS and MS in Mathematics and Statistics from University of Missouri and an MBA from Harvard University.