Patron Web Services
The Patron Web Services suite of products makes it easy to sync Millennium data with applications in the larger environment of a city or campus. Utilizing Web Services technology, Innovative offers two products that make data transfer more timely and eliminate staff chores.
With Patron Update, the library can easily and smoothly collect patron data such as contact information from a registrar's office, human resources, or city database. There's no need for library staff to periodically load data manually—patron data can be added and changed automatically and in real time. What's more, users can interact with the library as soon as they are in good standing. There's no wait to use the library or a need to fill out a separate library registration form. Patron Web Services also frees library staff from having to verify enrollment or spend time with unnecessary bureaucracy at the circ desk.
The Fine Payment product allows real-time querying of the Millennium database by a bursar's office or college management system—no library staff intervention required. A bursar's office can automatically recognize when library fines are due, accept payment, and then clear the fine off the patron record in Millennium. Similarly, a college management system offering students the ability to pay their own financial obligations can include library fines, streamlining the payment process for the student and saving a trip to the library.
Libraries are also using the Fine Payment web service to interact with financial systems hosted at the library or with third-party payment machines within library walls. It's just one way Innovative has met the challenge of making information management simple in a complex information environment.