Even before the launch of the first commercial WebPAC over a decade ago, Innovative was creating reliable solutions for patron services that gave users the control and convenience they demand. Today, Innovative solutions for patron services make the user experience quick, personalized, and satisfyingly simple.
Among other patron services solutions, Innovative offers the WebPAC Pro online catalog, My Millennium personalization suite, Express Lane self-check, Ecommerce integrated fine and fee payment, and Program Registration. It's a complete set of tools that efficiently handles all kinds of user interaction with the library. With these products, you can have a maximum impact on user satisfaction with minimal staff effort.