Innovative works with you extensively during all phases of your initial system implementation, including software installation, training, database profiling, indexing, and project management. Throughout your implementation, a team of specialists partner with your library staff to ensure a smooth and efficient transition for your library. A data-profiling analyst will offer advice on indexing and profiling, while other members of the team provide training, workflow analysis, technical support, and overall project coordination. Implementation Services staff includes highly experienced professionals that are located around the globe to provide quality implementations for libraries of all types, sizes, locations, and languages.

Once your system is up and running, implementation services are also available for system expansion projects and new products.

The level of support we got from the implementation team was extraordinary.

— Diana Sellers, Director
LEAP Libraries, Connecticut