Kim Massana joined Innovative Interfaces as Chief Executive Officer in 2012. As CEO, Kim is committed to making Innovative the international leader in library technology services and software by focusing on the needs of libraries, continuously improving customer service and support, and creating the best products on the market. Prior to joining Innovative Kim was President of Thomson Reuters Elite, a leader in software solutions for law firms. During his tenure, Elite refined and expanded its global brand and posted impressive growth in sales and successful customer installations. Kim is a true world citizen. A native of Spain, he has lived and worked in three countries and managed operations across the globe. He holds a business degree and a Master of Business Administration degree from ESADE in Barcelona, as well as a Master of Science degree in finance from the London School of Economics.
Bryan Urquhart has over 25 years of experience in software and services businesses, in both CFO and operational-leadership roles. He has served in an executive capacity for two decades, driving growth and market leadership at companies such as CA Technologies, Intergraph Corporation, and FalconStor Software. Bryan has extensive experience in global markets including Asia Pacific, China, EMEA, India, and Latin America. Originally from Scotland, he has lived in the US for over 16 years.
Chris is a client-focused executive who has lived and worked internationally, bringing a diverse technology and business-services background to Innovative. Chris has held various leadership positions in sales, marketing, strategy, and product management. Most recently, he served as Vice President of Global Partnerships and Channels at Pitney Bowes Service Solutions. He was previously with RBA Inc. and ISM.
Jay has over 20 years experience in the technology industry and has displayed strong leadership throughout her career in the areas of customer support and engineering. With extensive experience in the management of R&D and support functions, she brings her unique perspective and strategic vision to create high-performance working groups, and uses creative and measurable methods to boost customer satisfaction. Most recently, Jay served as Vice President of Customer Support at BMC Software, which provides enterprise-level technology for IT organizations around the world. She also has held positions in management consulting and business development at PriceWaterhouseCoopers LLP and Covansys (now a CSC company), respectively. Jay holds an MBA in Marketing and Information Systems from Penn State and an MA in Public Administration.
Gene Shimshock brings to his job exceptional skills from a variety of fields—computer engineering, internet technology, technology marketing, business strategy and tactics, to name just a few. He has over 30 years of experience in technology and information marketing with impactful positions at Knight-Ridder, AutoWeb.com, Information Access Company (now part of Gale Group), and other high-technology ventures. Gene and his team are responsible for promoting the Innovative corporate brand and managing the Company’s product portfolio lifecycle. He has been working with libraries for over fifteen years and carries this affinity and a passion for technology into his work.
During her more than 15 years with Innovative, Hilary has been a Help Desk manager, Product Manager, Director of Implementation Services, Vice President of Library Service, and SVP of Product Development. An MLS degree from the University of North Texas adds scope and objectivity to her passion for all of Innovative’s products and services, and rounds out a 360-degree view of the company’s operations. Hilary's understanding of libraries, as well as her experience with product development, system implementation and customer service, uniquely qualifies her to lead Innovative's Library Solutions team.
Satyadeep "CP" Prasanna is an experienced strategy and corporate-development executive who has proven success in analyzing, identifying, and driving growth opportunities in the enterprise-software industry. He has a 360-degree view of the industry through his cross-functional experience in programming, support & services, M&A, partnerships, and finance. Most recently, CP worked in the capacity of VP of Corporate Development & Strategy at Consona Corporation, a leading enterprise-software company. Prior to this CP spent a couple of years at Symphony Technology Group—a private equity firm that invests in software—in an operational capacity. He holds a degree in Mechanical Engineering from the Indian Institute of Technology and an MBA in Finance & Strategy from the Indian School of Business.
Brad Jung has broad and deep experience in technology product management, sales and marketing strategy, and B2B consulting, and technology product management. He has shown leadership as CEO of Enliven software, CEO of Resonate, and as Founder and Senior Partner of the Kodiak Group: a sales consulting company. Most recently, Brad was a Partner at Decision Counsel, where he was instrumental in forming marketing strategy and go-to-market product launches for major consumer and B2B clients. Experienced in Web and application design and development, he also served as Vice President of Product Management for Purisma, a data quality and data management company acquired by SAP.