Customers

Innovative provides solutions for 4,500 libraries of all types around the world. There are over 1200 Millennium systems installed and 20 INN-Reach systems that move tens of millions of items each year. No other company in the industry can claim a higher retention rate of customers: 98%. Innovative has many long-term customer partnerships that go back 30 years. The company built an international presence early in the 1980s - with libraries from Canada, Taiwan, Hong Kong, Australia, Italy, and New Zealand - and it has expanded to over 40 countries today. For more on how libraries succeed with Innovative, please take a look at our Solutions Overview section featuring stories from Academic, Public, Law School, Digital Library, Consortia, K-12, and Special libraries.